Karen Horn
Northern Leadership Development Program (NLDP) – Level 1 – Open Series
Are you an employer interested in supporting emerging leaders on your team? Are there talented Northerners in your organization who have the potential to take on management, supervisory or leadership positions? Are there individuals on your team new to supervisory or managerial roles? Are you looking for a cost-effective way to provide these individuals with…
C.O.R.E De-Escalation – Multi-Day / Online
C.O.R.E De-EscalationCreating Opportunities with Respect & Empathy Introduction Part I: Realizing Expectations Part II: It’s Not Personal! Part III: The Learned Response Confidence In Conflict - Confidence comes from skill acquisition and skill development Aristotle – ‘Audiences Are Made, Not Found’ and the 3 Appeals Emotional Intelligence:Knowing who we are and what our role is…
Northern Leadership Development Program (NLDP) – Level 2, Leadership in Action – Open Series
The Northern Leadership Development Program (NLDP) Level 2 delivery will focus on applied leadership principles and skills for NLDP graduates, or current northern leaders who have other leadership training and/or experience. Level 2 mirrors the delivery of Level 1 Modules 1 – 9, going further in-depth with specific focus on leadership in action. NLDP Level…
PROJECT MANAGEMENT FUNDAMENTALS – MGMT 0700
This workshop will examine project management from conceptualization through to completion. You will learn: setting up an effective plan, applying project-planning steps, developing the project plan and implementing it, managing work in progress, monitoring controls, and reporting status.
Minute Taking (MGMT 0010) – Online
This workshop is for people who are responsible for taking minutes in meetings. You will learn how to co-ordinate meetings, take minutes in formal and informal meetings, edit the minutes without altering content, and how to present, distribute and maintain the minutes most effectively. Topics include agenda preparation, minute taking styles & formats for different…
Intro to Excel CMPT 0012 – Online
This three-hour session will introduce you to the capabilities of the MS Excel program. Learn the basics of what you can do with the powerful electronic spreadsheet program including: Date:November 3, 2025 Time:1 p.m. – 4 p.m. InstructorHeather Lyon
Speak Up, Speak Out – Online
Surveys indicate that many people list public speaking as their greatest fear – while fear of death is listed farther down the list! If you are someone who would rather die than speak up in public, this one-day course is for you. In addition to learning what it takes to be effective in any public…
Formulas & Functions CMPT 0013 – Online
In this three-hour session, learn how to set up formulas and functions to get the Excel program to do the math for you. Topics include: Date:November 10, 2025 Time:1 p.m. – 4 p.m. Cost:$175.00 Instructor:Heather Lyon
Formatting the Worksheet CMPT 0014 – Online
Make your Excel workbooks look professional and readable by learning how to properly format all the aspects of your spreadsheet. In this three-hour session, you will learn how to work with: Date:November 17, 2025 Time:1 p.m. – 4 p.m. Cost:$175.00 Instructor:Heather Lyon
MANAGING CULTURAL DIVERSITY IN PROJECTS – MGMT 0701
Improve the way your project team accomplishes tasks, and enhance their interpersonal and problem-solving skills. Identify operating stereotypes and other obstacles to communication. Learn different cultures' approaches to work, relationships, time, and exchange of information and how this affects attitudes and performance on the job. Topics include:
STAKEHOLDER MANAGEMENT AND PROJECT COMMUNICATION – MGMT 0702
Stakeholder Management is one of the most critical factors of project success. This course provides the project manager with an understanding of stakeholder management processes using proven tools and techniques for managing the stakeholders during the various phases of a project. In this course, you will learn to: