The Continuing Education program at Thebacha Campus is an invitation to advance your education both formally through certificate, diploma and degree courses, and informally through training and development workshops and evening courses.

Learning is an evolving process and so the College’s course offerings change and grow as time progresses. Visit our web site often to make sure you don’t miss out on a course that suits your interests.

How to apply

  1. Fill out the Application form and email to your local campus Continuing Education Coordinator
  2. Pay fees or tuition

Contact Information:

Jessica Cox
Coordinator, Continuing Education 
Thebacha Campus
Phone: (867) 872-7507
Email: jcox@auroracollege.nt.ca​

  • 13
    October 13, 2021

    Formulas & Functions

    09:00 -12:00
    13/10/2021

    In this 3-hour session, learn how to set up formulas and functions to get the Excel program to do the math for you. Topics include:|

    Creating and editing formulas
    Mathematical operators
    Common functions
    Conditional functions
    Absolute & relative cell references
    Protecting your workbook

    Date: October 13, 2021
    Time: 9:00 a.m. – Noon
    Cost: $150.00
    Instructor: Heather Lyon

  • 20
    October 20, 2021

    Minute Taking - Instructor Led Online Workshop

    09:00 -16:00
    20/10/2021

    This full-day workshop is for people who are responsible for taking minutes in meetings.  You will learn how to prepare for the meeting, take accurate minutes and how to present, distribute and maintain the minutes most effectively.  Topics include agenda preparation, different minute taking styles & formats for different types of meetings, some basics on Rules of Order, understanding motions and more.

     

    Date: October 20, 2021

    Time: 9:00 a.m. – 4:00 p.m.

    Cost: $300.00

    Instructor: Heather Lyon

  • 20
    October 20, 2021

    C.O.R.E De-escalation - Instructor Led Online Workshop

    09:00 -12:00
    20/10/2021-22/10/2021

    Creating Opportunities with Respect & Empathy

    Introduction

    • Introduction Sequence
    • Traditional lecture vs. skill based learning
    • De-escalation Overview
    • Goals of the course

    Part I: Realizing Expectations

    • Being a professional brings expectations from:

    The organization, the public, the media and the courts

    • Natural reactions in the face of conflict – Fight, Flight or Freeze

    Exceptions are those who benefited from: great parents, great mentors, the Anvil of Experience (making mistakes) or effective training Experience Alone is No Guarantee of Success – Ericsson’s 10,000 hr. principle

    • Intergenerational Communication

    For the first time, we are seeing Grandparents working on teams that contain persons their grandchildren’s age. Dr. Mary Donahoe

    • The Impact of Technology on Interpersonal Communication

    Video Technology has created a new reality, the power of social media

    Part II: It’s Not Personal!

    • Rationalizing the Irrational

    People under the influence of negative emotions can appear irrational

    Their attacks can be very personal and offensive

    • People Don’t Mean What They Say …

    Words and meanings can be (and usually are), completely different

    We need to ignore the words and search for the correct meanings

    • Don’t Take the Bait – 80% of Complaints Stem from Our Reaction
    • EGO Is the Enemy

    Ultimately, that voice in our head that makes us do and say things that we never planned on doing or saying!

    • Compliance vs. Cooperation – Separating attitude from behavior
    • The Unanswered Question – the appropriate response to verbal resistance

    Part III: The Learned Response Confidence In Conflict – Confidence comes from skill acquisition and skill development Aristotle – ‘Audiences Are Made, Not Found’ and the 3 Appeals Emotional Intelligence:

    Knowing who we are and what our role is (moral compass) Recognizing our emotions (and only perform the positive ones) Recognizing the emotions of others (empathy) Using this awareness to start building a relationship THE 93% RULE – It’s not what you say, it’s how you say it!

    • Breath! – Control your heart rate and prevent your emotions from ‘high jacking’ you
    • C.O.R.E. Philosophy

    By recognizing and controlling our negative emotions, we can now perform only positive emotions. This mindset allows us to see opportunity in conflict as we endeavor to maintain the high ground by showing respect and diffusing the other with empathy

    • PROFESSIONAL RESPECT

    Performed respect forms the basis of a healthy relationship

    • PROFESSIONAL EMPATHY

    Essential for diffusing a difficult encounter – empathy absorbs tension

    Part IV: Communication Essentials

    • Active Listening Revisited – Finding the meanings behind the words
    • The Power of Paraphrasing – the ultimate communication tool
    • Digging Deeper – asking the appropriate questions at the appropriate time
    • Providing Real Options – The essence of persuasion

    Part V: Practical Application

    • Personal Security Awareness

    Imminent Jeopardy

    Proxemics

    • De-escalation Phrases – demonstrate that you are listening – refocus the contact
    • C.O.R.E. PROCESS

    Introduction Sequence

    Clarify – ask the $1,000,000 question

    Establish Context– tactfully minimize resistance, build upon credibility

    Proceed OR Persuade – Verify

    Conclude

    • Case Study – application of C.O.R.E. techniques to actual events
    • Scenario Development – Practical application

    Skill building – Introduction Sequence with De-escalation phrases

    Skill building – Clarifying Sequence

    Skill building – Putting it all together, no resistance

    Skill building – Minimal Resistance – persuasion

    Skill building – Medium Resistance – persuasion – Verify

    • The Ethical Protector Creed and Closing Remarks

    Date:                     October 20 -22, 2021

    Time:                     9:00 a.m. – Noon

    Cost:                      $600.00

    Instructor:           Darcy Pennock

  • 21
    October 21, 2021

    C.O.R.E De-escalation - Instructor Led Online Workshop

    09:00 -12:00
    21/10/2021-22/10/2021

    Creating Opportunities with Respect & Empathy

    Introduction

    • Introduction Sequence
    • Traditional lecture vs. skill based learning
    • De-escalation Overview
    • Goals of the course

    Part I: Realizing Expectations

    • Being a professional brings expectations from:

    The organization, the public, the media and the courts

    • Natural reactions in the face of conflict – Fight, Flight or Freeze

    Exceptions are those who benefited from: great parents, great mentors, the Anvil of Experience (making mistakes) or effective training Experience Alone is No Guarantee of Success – Ericsson’s 10,000 hr. principle

    • Intergenerational Communication

    For the first time, we are seeing Grandparents working on teams that contain persons their grandchildren’s age. Dr. Mary Donahoe

    • The Impact of Technology on Interpersonal Communication

    Video Technology has created a new reality, the power of social media

    Part II: It’s Not Personal!

    • Rationalizing the Irrational

    People under the influence of negative emotions can appear irrational

    Their attacks can be very personal and offensive

    • People Don’t Mean What They Say …

    Words and meanings can be (and usually are), completely different

    We need to ignore the words and search for the correct meanings

    • Don’t Take the Bait – 80% of Complaints Stem from Our Reaction
    • EGO Is the Enemy

    Ultimately, that voice in our head that makes us do and say things that we never planned on doing or saying!

    • Compliance vs. Cooperation – Separating attitude from behavior
    • The Unanswered Question – the appropriate response to verbal resistance

    Part III: The Learned Response Confidence In Conflict – Confidence comes from skill acquisition and skill development Aristotle – ‘Audiences Are Made, Not Found’ and the 3 Appeals Emotional Intelligence:

    Knowing who we are and what our role is (moral compass) Recognizing our emotions (and only perform the positive ones) Recognizing the emotions of others (empathy) Using this awareness to start building a relationship THE 93% RULE – It’s not what you say, it’s how you say it!

    • Breath! – Control your heart rate and prevent your emotions from ‘high jacking’ you
    • C.O.R.E. Philosophy

    By recognizing and controlling our negative emotions, we can now perform only positive emotions. This mindset allows us to see opportunity in conflict as we endeavor to maintain the high ground by showing respect and diffusing the other with empathy

    • PROFESSIONAL RESPECT

    Performed respect forms the basis of a healthy relationship

    • PROFESSIONAL EMPATHY

    Essential for diffusing a difficult encounter – empathy absorbs tension

    Part IV: Communication Essentials

    • Active Listening Revisited – Finding the meanings behind the words
    • The Power of Paraphrasing – the ultimate communication tool
    • Digging Deeper – asking the appropriate questions at the appropriate time
    • Providing Real Options – The essence of persuasion

    Part V: Practical Application

    • Personal Security Awareness

    Imminent Jeopardy

    Proxemics

    • De-escalation Phrases – demonstrate that you are listening – refocus the contact
    • C.O.R.E. PROCESS

    Introduction Sequence

    Clarify – ask the $1,000,000 question

    Establish Context– tactfully minimize resistance, build upon credibility

    Proceed OR Persuade – Verify

    Conclude

    • Case Study – application of C.O.R.E. techniques to actual events
    • Scenario Development – Practical application

    Skill building – Introduction Sequence with De-escalation phrases

    Skill building – Clarifying Sequence

    Skill building – Putting it all together, no resistance

    Skill building – Minimal Resistance – persuasion

    Skill building – Medium Resistance – persuasion – Verify

    • The Ethical Protector Creed and Closing Remarks

    Date:                     October 20 -22, 2021

    Time:                     9:00 a.m. – Noon

    Cost:                      $600.00

    Instructor:           Darcy Pennock

  • 22
    October 22, 2021

    C.O.R.E De-escalation - Instructor Led Online Workshop

    09:00 -12:00
    22/10/2021-22/10/2021

    Creating Opportunities with Respect & Empathy

    Introduction

    • Introduction Sequence
    • Traditional lecture vs. skill based learning
    • De-escalation Overview
    • Goals of the course

    Part I: Realizing Expectations

    • Being a professional brings expectations from:

    The organization, the public, the media and the courts

    • Natural reactions in the face of conflict – Fight, Flight or Freeze

    Exceptions are those who benefited from: great parents, great mentors, the Anvil of Experience (making mistakes) or effective training Experience Alone is No Guarantee of Success – Ericsson’s 10,000 hr. principle

    • Intergenerational Communication

    For the first time, we are seeing Grandparents working on teams that contain persons their grandchildren’s age. Dr. Mary Donahoe

    • The Impact of Technology on Interpersonal Communication

    Video Technology has created a new reality, the power of social media

    Part II: It’s Not Personal!

    • Rationalizing the Irrational

    People under the influence of negative emotions can appear irrational

    Their attacks can be very personal and offensive

    • People Don’t Mean What They Say …

    Words and meanings can be (and usually are), completely different

    We need to ignore the words and search for the correct meanings

    • Don’t Take the Bait – 80% of Complaints Stem from Our Reaction
    • EGO Is the Enemy

    Ultimately, that voice in our head that makes us do and say things that we never planned on doing or saying!

    • Compliance vs. Cooperation – Separating attitude from behavior
    • The Unanswered Question – the appropriate response to verbal resistance

    Part III: The Learned Response Confidence In Conflict – Confidence comes from skill acquisition and skill development Aristotle – ‘Audiences Are Made, Not Found’ and the 3 Appeals Emotional Intelligence:

    Knowing who we are and what our role is (moral compass) Recognizing our emotions (and only perform the positive ones) Recognizing the emotions of others (empathy) Using this awareness to start building a relationship THE 93% RULE – It’s not what you say, it’s how you say it!

    • Breath! – Control your heart rate and prevent your emotions from ‘high jacking’ you
    • C.O.R.E. Philosophy

    By recognizing and controlling our negative emotions, we can now perform only positive emotions. This mindset allows us to see opportunity in conflict as we endeavor to maintain the high ground by showing respect and diffusing the other with empathy

    • PROFESSIONAL RESPECT

    Performed respect forms the basis of a healthy relationship

    • PROFESSIONAL EMPATHY

    Essential for diffusing a difficult encounter – empathy absorbs tension

    Part IV: Communication Essentials

    • Active Listening Revisited – Finding the meanings behind the words
    • The Power of Paraphrasing – the ultimate communication tool
    • Digging Deeper – asking the appropriate questions at the appropriate time
    • Providing Real Options – The essence of persuasion

    Part V: Practical Application

    • Personal Security Awareness

    Imminent Jeopardy

    Proxemics

    • De-escalation Phrases – demonstrate that you are listening – refocus the contact
    • C.O.R.E. PROCESS

    Introduction Sequence

    Clarify – ask the $1,000,000 question

    Establish Context– tactfully minimize resistance, build upon credibility

    Proceed OR Persuade – Verify

    Conclude

    • Case Study – application of C.O.R.E. techniques to actual events
    • Scenario Development – Practical application

    Skill building – Introduction Sequence with De-escalation phrases

    Skill building – Clarifying Sequence

    Skill building – Putting it all together, no resistance

    Skill building – Minimal Resistance – persuasion

    Skill building – Medium Resistance – persuasion – Verify

    • The Ethical Protector Creed and Closing Remarks

    Date:                     October 20 -22, 2021

    Time:                     9:00 a.m. – Noon

    Cost:                      $600.00

    Instructor:           Darcy Pennock