• Delivering Exceptional Customer Service

    Course Overview Customers today have high expectations. They are more demanding and less patient. Providing a positive, productive and proactive response is the key to exceptional customer service. Service skills always require updating, careful analysis, review and practice. This course examines the key to exceptional customer service by emphasizing the importance of first impressions, a…

    $500
  • Robert’s Rules of Order – Online

    Have you ever played a team sport where only a few of the players knew the rules? The same types of challenges can occur in your meetings if your group does not understand how to properly “play the game”. In this one-day online session, you will learn the basics of Robert’s Rules of Order, the…

    $350
  • Business Administration Math Entry Course

    Are you interested in attending the Business Administration Program but are missing the Math prerequisite or need to refresh your math skills? This course will introduce students to the mathematical principles needed to be successful in the Business Administration Program. It will act as a pathway to admittance for students who may not currently meet…

  • Business Administration Math Entry Course

    Are you interested in attending the Business Administration Program but are missing the Math prerequisite or need to refresh your math skills? This course will introduce students to the mathematical principles needed to be successful in the Business Administration Program. It will act as a pathway to admittance for students who may not currently meet…

  • Business Administration Math Entry Course

    Are you interested in attending the Business Administration Program but are missing the Math prerequisite or need to refresh your math skills? This course will introduce students to the mathematical principles needed to be successful in the Business Administration Program. It will act as a pathway to admittance for students who may not currently meet…

  • Writing Effective Proposals – Online

    This 2-day course is designed to teach students how to write an effective proposal, whether to obtain work for a business or funding for an organization. The steps involved are covered from obtaining the needed information to prepare the proposal right to the layout of the final document. Through a combination of lecture and hands…

    $600
  • Business Administration Math Entry Course

    Are you interested in attending the Business Administration Program but are missing the Math prerequisite or need to refresh your math skills? This course will introduce students to the mathematical principles needed to be successful in the Business Administration Program. It will act as a pathway to admittance for students who may not currently meet…

  • Business Administration Math Entry Course

    Are you interested in attending the Business Administration Program but are missing the Math prerequisite or need to refresh your math skills? This course will introduce students to the mathematical principles needed to be successful in the Business Administration Program. It will act as a pathway to admittance for students who may not currently meet…

  • Business Administration Math Entry Course

    Are you interested in attending the Business Administration Program but are missing the Math prerequisite or need to refresh your math skills? This course will introduce students to the mathematical principles needed to be successful in the Business Administration Program. It will act as a pathway to admittance for students who may not currently meet…

  • BOOKKEEPER & FINANCIAL OFFICER TRAINING PART ONE – INTRO TO ACCOUNTING – Online

    BOOKKEEPER & FINANCIAL OFFICER TRAINING – 2026

    This class is designed to enhance the knowledge of people presently employed in a bookkeeping or finance position or interested in pursuing a career in a bookkeeping position. This 3-day course looks at the theory and the steps involved in preparing books for a business or organization in the NWT. Using an accounting simulation consisting…

    $750
  • Business Administration Math Entry Course

    Are you interested in attending the Business Administration Program but are missing the Math prerequisite or need to refresh your math skills? This course will introduce students to the mathematical principles needed to be successful in the Business Administration Program. It will act as a pathway to admittance for students who may not currently meet…