Creating Opportunities with Respect & Empathy Introduction Part I: Realizing Expectations Part II: It’s Not Personal! Part III: The Learned Response Confidence In Conflict - Confidence comes from skill acquisition and skill development Aristotle – ‘Audiences Are Made, Not Found’ and the 3 Appeals Emotional Intelligence: Knowing who we are and what our role is…

This 3-hour session will introduce you to the capabilities of the MS Excel program. Learn the basics of what you can do with the powerful electronic spreadsheet program including: Date: March 19, 2026Time: 9:00 a.m. - NoonCost: $175.00Instructor: Heather Lyon

In this 3-hour session, learn how to set up formulas and functions to get the Excel program to do the math for you. Topics include: Date: March 26, 2026Time: 9:00 a.m. – NoonCost: $175.00Instructor: Heather Lyon

Make your Excel workbooks look professional and readable by learning how to properly format all the aspects of your spreadsheet. In this 3-hour session, you will learn how to work with: Date: April 2, 2026Time: 9:00 a.m. - NoonCost: $175.00Instructor: Heather Lyon

In the Excel program, you can convert your data from a spreadsheet into a table and/or chart. Learn how you can turn dry financial and statistical information into a vibrant visual display that will have a powerful impact on your audience! Date: April 9, 2026Time: 1:00 p.m. – 4:00 p.m.Cost: $175.00Instructor: Heather Lyon

You know the basics of the Excel program. Now learn about what else you can do to make working with this program even easier and more effective in this 3-hour session. Topics include: Date: April 16, 2026Time: 9:00 a.m. - NoonCost: $175.00Instructor: Heather Lyon