Administrative Office Procedures

Administrative Office Procedures

Course number: OFFI 0142

Course length: 45 hrs

Course credits: 3 credits

Course description:

This course will introduce students to a variety of office procedure skills that are useful in managing today’s office environment. Functional procedures related to topics such as customer service, frontline reception, effective communication, the management of
information, work, time and resources, office image management and reprographics, the preparation of financial forms, and the creation and use of policy manuals will be covered. This is a practical course that will require students to integrate online research, electronic document creation and business document formatting.

Course delivery:

• In Person