This 3-hour session will introduce you to the capabilities of the MS Word program. Learn the basics of what you can do with this powerful word processing program including: Date:March 11, 2025 Time:9:00 a.m. - Noon Cost:$175.00 Instructor:Heather Lyon

In the Excel program, you can convert your data from a spreadsheet into a table and/or chart. Learn how you can turn dry financial and statistical information into a vibrant visual display that will have a powerful impact on your audience! Date:March 13, 2025 Time:9:00 a.m. – Noon Cost:$175.00 Instructor:Heather Lyon

Make your Word documents look more professional by learning how to properly format various types of documents quickly & easily. In this 3-hour session, you will learn how to work with: Date:March 18, 2025 Time:9:00 a.m. - Noon Cost:$175.00 Instructor:Heather Lyon

C.O.R.E De-EscalationCreating Opportunities with Respect & Empathy Introduction Part I: Realizing Expectations Part II: It’s Not Personal! Part III: The Learned Response Confidence In Conflict - Confidence comes from skill acquisition and skill development Aristotle – ‘Audiences Are Made, Not Found’ and the 3 Appeals Emotional Intelligence:Knowing who we are and what our role is…

In the Word program, you can insert a variety of items to enhance the information and make it more visually appealing to your audience. Learn how to use the following items: Date:March 25, 2025 Time:9:00 a.m. - Noon Cost:$175.00 Instructor:Heather Lyon

You know the basics of the Excel program. Now learn about what else you can do to make working with this program even easier and more effective in this three-hour session. Topics include: Date:March 27, 2025 Time:9:00 a.m. – Noon Cost:$175.00 Instructor:Heather Lyon