Problem Solving and Decision Making

Problem Solving and Decision Making

Course number: NLDP 0116

Course length: 21 hrs

Course description:

In this course, the students will explore their personal responses to problem-solving using an EQ debrief assessment tool which includes focusing on finding solutions when emotions are involved, the ability to be objective, and the ability to resist or delay their own impulses.  Additionally, students will explore how to define a problem by constructing a problem statement that clearly quantifies any given problem. Students will also explore how to prioritize problems based on their return potential and discover three decision options when facing any given problem. Finally, students will explore a variety of problem-solving models and apply a model to work through their own workplace problems and present their findings to the class.

Course delivery:

• In Person