READING & UNDERSTANDING FINANCIAL STATEMENTS - Virtual Courses
2022-11-29 09:00 - 2022-11-30 16:00 (America/Inuvik)
You pay all kinds of money to your accountant to prepare annual financial statements for your business, but do you really know how to read them? This workshop goes through the sections of basic financial statements including balance sheets, income statements and supporting documents to give you a thorough understanding of the information they contain. You will learn how to use common ratios used by lenders and investors to determine the health of your business, as well as ways to thoroughly analyze the information contained in the statements.

Course Objectives

To learn how the double entry accounting system worksTo develop an understanding of the principles of accounting used in financial statementsTo learn what information is included in a balance sheetTo learn what information is included in an income statementTo learn how to analyze the information in financial statementsTo learn how to prepare a statement of cash flows

Course OutlineA. Bookkeeping Basics

Double entry accounting – a simple explanationAssets, liabilities, equity, income & expense accountsDebits and credits

B. Generally Accepted Accounting Principles (GAAP)

Common GAAPs used in accountingHow does this apply to your business?

C. Basic Financial Statements

Balance SheeTIncome StatementStatement of Cash Flows

D. Understanding the Financial Statements

How can you use this information to manage your businessWhat do the numbers tell you?Using financial ratios to analyze the business

E. Be the Banker

Practice sessions analyzing a variety of businesses

Date: November 29 & 30, 2022Time: 9:00 a.m. – 4:00 p.m.Location: Aurora College, Yellowknife CampusCost: $600.00Instructor: Heather Lyon

Xàgots’eèhk’ǫ̀ Journal Launch Yellowknife
2022-11-29 12:00 - 14:00 | Dechinta Dechinta Centre for Research & Learning, 233 Utsingi Dr, Yellowknife, NT, X1A 0E7, Canada
Dechinta Centre for Research and Learning will be hosting the Yellowknife launch of the new Xàgots’eèhk’ǫ̀ Journal in collaboration with Aurora College and Hotıì ts’eeda. The Inaugural issue theme is Education in the North.

Join us on November 29th from 12:00 – 2:00 PM at the Dechinta Office to enjoy soup, bannock and coffee/tea while contributors exchange stories, research, philosophy and art from the inaugural issue. We will have an outdoor gathering space, as well as an indoor space, so please dress appropriately for the weather.

Spread the word! Click HERE to download a printable poster!

About the Xàgots’eèhk’ǫ̀ Journal:

What is Xàgots’eèhk’ǫ̀ Journal?Xàgots’eèhk’ǫ̀ Journal is a new, Northern-based, and open access journal that publishes work in multiple genres on topics important to Northern peoples. The journal aims to share, strengthen, and celebrate Northern peoples’ relationships to land, languages, cultures, and ways of life. Xàgots’eèhk’ǫ̀ Journal is a collaborative project led by partners from Aurora College, Hotıì ts’eeda: NWT SPOR Support Unit, and Dechinta Centre for Research and Learning. Development of the journal was funded by the Social Sciences and Humanities Council of Canada (SSHRC).What does Xàgots’eèhk’ǫ̀ mean?Xàgots’eèhk’ǫ̀ means “having a campfire” in Tłı̨chǫ Yatii (Tlicho language). This word was chosen by Tłı̨chǫ Elder Rosa Mantla. This name was chosen because a campfire is where people gather to share stories, seek warmth, and cook food. Like a campfire, the journal is a space to exchange information and bring together voices from across the North.What is in the first issue?The first issue contains artwork, research and review articles, interviews, personal experiences, program reports, book reviews, and pieces that memorialize Northerners. These works were submitted by youth, Elders, scholars, artists, writers, teachers, and students from different regions. The Co-Editors are Drs. Lois Edge (MacEwan University), and Sara Komarnisky (Aurora College).When can I read it?The first issue of Xàgots’eèhk’ǫ̀ Journal on the theme of “Education in the North” will be released online and in print in late November 2022. We will have launch events in Fort Smith (planned for Nov 28), Yellowknife (planned for Nov 29), and Inuvik (planned for Dec 1). The journal website is: https://xagotseehkojournal.comHow often will new issues be published?We are hoping to publish 1-2 issues per year.Who can contribute/how can people contribute?Anyone can contribute work to the journal via our website or by email to the editors (xagotseehko@auroracollege.nt.ca). We accept a range of submissions and if you’re not sure if something would be right for the journal, please reach out. Other ways to be involved are to participate in Editorial or Advisory roles in the journal, or to serve as a reviewer for a piece.What led to the creation of the Journal? The creation of the journal started with a research grant application by a team from Aurora College and Hotıì ts’eeda: Pertice Moffitt (Principal Applicant) with Co-Applicants Kerry Lynn Durnford, Jessica Dutton, Kim Lemky, Perez Oyugi, Stephanie-Irlbacher Fox, and John B. Zoe. A graduate student, Janat Ibrahimi, was hired to coordinate the development of the journal. Support for the project was provided by Hotıì ts’eeda, Dechinta Centre for Research and Learning, Aurora Research Institute, the Gwich’in Renewable Resources Board, and the Government of the NWT. The journal concept

Strategic Planning Session - Aurora Campus Students
2022-11-29 12:00 - 16:30 | Aurora Campus, Inuvik
Aurora College is in the process of developing our next Strategic Plan and we are seeking input.

Aurora College students are invited to attend the upcoming engagement session on Tuesday, November 29 to discover, dream, and help design the destiny of the College as we begin the transformation into a polytechnic university. Lunch will be provided from 12:00 – 1:00 PM.

Discover – Explore the successes of the last strategic plan.

Dream – Envision educational possibilities for the NWT.

Design – Help plan Aurora College’s next steps.

Help spread the word! Click HERE to download a printable poster!

QUALITY METRICS FOR PROJECTS (8TH COURSE IN THE SERIES)
2022-11-30 09:00 - 16:00
This is the eighth course in the Project Management Certificate program. Meeting cost and time constraints within a project often compromises quality. This course explores how to maintain your quality standards through a balanced approach to quality time and cost. The focus is on developing and applying a quality framework that works for your own projects.In this course, you will learn:-Defining quality.-The quality approach.-Prioritizing key quality metrics.-The quality management plan – establishing metrics.-Applying practical tools and techniques.-Applying industry-standard techniques.-Applying quality control tools and techniques.-Compiling and documenting lessons learned.-Sharing best practices.

Dates: Wednesday, November 30, 2022 Cost: $350.00

Strategic Planning Session - Tuktoyaktuk
2022-11-30 13:15 - 16:15 | Aurora College Community Learning Centre, Tuktoyaktuk, PO Box 148, Tuktoyaktuk, NT, NT, X0E 1C0, Canada
We’re coming to Tuktoyaktuk!Aurora College is in the process of developing our next Strategic Plan and we are seeking input.Community members are invited to attend the upcoming engagement session on Thursday, December 1 to discover, dream, and help design the destiny of the College as we begin the transformation into a polytechnic university.

Discover – Explore the successes of the last strategic plan.

Dream – Envision educational possibilities for the NWT.

Design – Help plan Aurora College’s next steps.

Strategic Planning Session - Faculty & Staff
2022-12-01 09:00 - 12:00 | Aurora Campus, Inuvik
Aurora College is in the process of developing our next Strategic Plan and we are seeking input.Aurora College staff and faculty are invited to attend the upcoming engagement session on Thursday, December 1 to discover, dream, and help design the destiny of the College as we begin the transformation into a polytechnic university.

Discover – Explore the successes of the last strategic plan.

Dream – Envision educational possibilities for the NWT.

Design – Help plan Aurora College’s next steps.

Help spread the word! Click HERE to download a printable poster!

EFFECTIVE PREPARATION AND START-UP OF PROJECTS (9TH COURSE IN SERIES)
2022-12-01 09:00 - 16:00 | Thebacha Campus, Fort Smith
This is the ninth course in the Project Management Certificate program. Effective initiation processes are key to launching effective projects. This course explores specific tips and strategies you can implement during the preparation and start up phases.

Date: Thursday, December 1, 2022

Time: 9:00 AM to 4:00 PM

Cost: $350.00

Instructor: Janet Dean, TangleTree Enterprises

Xàgots’eèhk’ǫ̀ Journal Launch Aurora
2022-12-01 11:45 - 13:30 | Aurora Campus, Inuvik
Aurora College will be hosting the Inuvik launch of the new Xàgots’eèhk’ǫ̀ Journal. The Inaugural issue theme is Education in the North.

Join us on December 1 from 11:45 AM – 1:30 PM in the Aurora Campus main foyer to enjoy bannock and coffee/tea while contributors exchange stories, research, philosophy and art from the inaugural issue. We will have an outdoor gathering space, as well as an indoor space, so please dress appropriately for the weather.

Spread the word! Click HERE to download a printable poster!

About the Xàgots’eèhk’ǫ̀ Journal:

What is Xàgots’eèhk’ǫ̀ Journal?Xàgots’eèhk’ǫ̀ Journal is a new, Northern-based, and open access journal that publishes work in multiple genres on topics important to Northern peoples. The journal aims to share, strengthen, and celebrate Northern peoples’ relationships to land, languages, cultures, and ways of life. Xàgots’eèhk’ǫ̀ Journal is a collaborative project led by partners from Aurora College, Hotıì ts’eeda: NWT SPOR Support Unit, and Dechinta Centre for Research and Learning. Development of the journal was funded by the Social Sciences and Humanities Council of Canada (SSHRC).What does Xàgots’eèhk’ǫ̀ mean?Xàgots’eèhk’ǫ̀ means “having a campfire” in Tłı̨chǫ Yatii (Tlicho language). This word was chosen by Tłı̨chǫ Elder Rosa Mantla. This name was chosen because a campfire is where people gather to share stories, seek warmth, and cook food. Like a campfire, the journal is a space to exchange information and bring together voices from across the North.What is in the first issue?The first issue contains artwork, research and review articles, interviews, personal experiences, program reports, book reviews, and pieces that memorialize Northerners. These works were submitted by youth, Elders, scholars, artists, writers, teachers, and students from different regions. The Co-Editors are Drs. Lois Edge (MacEwan University), and Sara Komarnisky (Aurora College).When can I read it?The first issue of Xàgots’eèhk’ǫ̀ Journal on the theme of “Education in the North” will be released online and in print in late November 2022. We will have launch events in Fort Smith (planned for Nov 28), Yellowknife (planned for Nov 29), and Inuvik (planned for Dec 1). The journal website is: https://xagotseehkojournal.comHow often will new issues be published?We are hoping to publish 1-2 issues per year.Who can contribute/how can people contribute?Anyone can contribute work to the journal via our website or by email to the editors (xagotseehko@auroracollege.nt.ca). We accept a range of submissions and if you’re not sure if something would be right for the journal, please reach out. Other ways to be involved are to participate in Editorial or Advisory roles in the journal, or to serve as a reviewer for a piece.What led to the creation of the Journal? The creation of the journal started with a research grant application by a team from Aurora College and Hotıì ts’eeda: Pertice Moffitt (Principal Applicant) with Co-Applicants Kerry Lynn Durnford, Jessica Dutton, Kim Lemky, Perez Oyugi, Stephanie-Irlbacher Fox, and John B. Zoe. A graduate student, Janat Ibrahimi, was hired to coordinate the development of the journal. Support for the project was provided by Hotıì ts’eeda, Dechinta Centre for Research and Learning, Aurora Research Institute, the Gwich’in Renewable Resources Board, and the Government of the NWT. The journal concept

PMP CERTIFICATION PREPARATION (10TH COURSE IN SERIES)
2022-12-02 09:00 - 16:00 | Thebacha Campus, Fort Smith
This is the tenth and final course in the Project Management Certificate program. This course provides an intensive review of the subject matter tested on the Project Management Institute’s Project Management Professional (PMP) Certification Exam. You will improve your test-taking skills by completing Sample Exam questions and by discussing the rationale behind both correct and incorrect answers. This course will help you identify personal strengths and weaknesses in each of the PMBOK knowledge areas and develop a personal strategy for passing the exam. Aurora College does not offer the PMP exam.

Date: Friday, December 2, 2022

Time: 9:00 AM to 4:00 PM

Cost: $350.00

Instructor: Janet Dean, TangleTree Enterprises

Registration deadline: Thursday, November 10, 2022

WRITING EFFECTIVE PROPOSALS – INSTRUCTOR-LED ONLINE SERIES - Virtual Courses
2022-12-07 09:00 - 2022-12-08 16:00
This 2-day course is designed to teach students how to write an effective proposal, whether to obtain work for a business or funding for an organization. The steps involved are covered from obtaining the needed information to prepare the proposal right to the layout of the final document. Through a combination of lecture and hands on work, students will work through the development and preparation of an actual proposal.

Date: December 7 & 8, 2022Time: 9:00 a.m. – 4:00. p.m.Cost: $600.00Instructor: Heather Lyon

Strategic Planning Session - Thebacha Campus Faculty
2022-12-08 09:00 - 12:00 | Thebacha Campus, Fort Smith
Aurora College is in the process of developing our next Strategic Plan and we are seeking input.

Thebacha faculty and staff members are invited to attend the upcoming engagement session on Thursday, December 8 to discover, dream, and help design the destiny of the College as we begin the transformation into a polytechnic university.

Discover – Explore the successes of the last strategic plan.

Dream – Envision educational possibilities for the NWT.

Design – Help plan Aurora College’s next steps.

Unable to attend in person? You can still help us take Aurora College to the next level. Follow this link to complete a survey and make your thoughts known!

Spread the word! CLICK HERE to download a printable poster!

Strategic Planning Session - Thebacha Campus Students
2022-12-08 12:00 - 16:00 | Thebacha Campus, Fort Smith
Aurora College is in the process of developing our next Strategic Plan and we are seeking input.

Students are invited to attend the upcoming engagement session on Thursday, December 8 to discover, dream, and help design the destiny of the College as we begin the transformation into a polytechnic university.

Discover – Explore the successes of the last strategic plan.

Dream – Envision educational possibilities for the NWT.

Design – Help plan Aurora College’s next steps.

Unable to attend in person? You can still help us take Aurora College to the next level. Follow this link to complete a survey and make your thoughts known!

Spread the word! CLICK HERE to download a printable poster!

Strategic Planning Session - Thebacha Campus & Fort Smith Community
2022-12-08 18:30 - 21:00 | Thebacha Campus, Fort Smith
Aurora College is in the process of developing our next Strategic Plan and we are seeking input.

Community members are invited to attend the upcoming engagement session on Thursday, December 8 to discover, dream, and help design the destiny of the College as we begin the transformation into a polytechnic university.

Discover – Explore the successes of the last strategic plan.

Dream – Envision educational possibilities for the NWT.

Design – Help plan Aurora College’s next steps.

Unable to attend in person? You can still help us take Aurora College to the next level. Follow this link to complete a survey and make your thoughts known!

Spread the word! CLICK HERE to download a printable poster!

Strategic Planning Session - Thebacha Campus Stakeholders
2022-12-09 09:00 - 12:00 | Thebacha Campus, Fort Smith
Aurora College is in the process of developing our next Strategic Plan and we are seeking input.

Stakeholders are invited to attend the upcoming engagement session on Friday, December 9 to discover, dream, and help design the destiny of the College as we begin the transformation into a polytechnic university.

Discover – Explore the successes of the last strategic plan.

Dream – Envision educational possibilities for the NWT.

Design – Help plan Aurora College’s next steps.

Unable to attend in person? You can still help us take Aurora College to the next level. Follow this link to complete a survey and make your thoughts known!

Strategic Planning Session - Yellowknife - Staff & Faculty
2023-01-16 09:00 - 12:00 | Yellowknife North Slave Campus, 5004 54 St, Yellowknife, NT, X1A2R6, Canada
Aurora College is in the process of developing our next Strategic Plan and we are seeking input.

Staff and faculty are invited to attend the upcoming engagement session at the Northern United Place Auditorium on Monday, January 16 to discover, dream, and help design the destiny of the College as we begin the transformation into a polytechnic university.

Discover – Explore the successes of the last strategic plan.

Dream – Envision educational possibilities for the NWT.

Design – Help plan Aurora College’s next steps.

Unable to attend in person? You can still help us take Aurora College to the next level. Follow this link to complete a survey and make your thoughts known!

Spread the word! CLICK HERE to download a printable poster!

Strategic Planning Session - Yellowknife North Slave Campus - Students
2023-01-16 13:15 - 16:15 | Yellowknife North Slave Campus, 5004 54 St, Yellowknife, NT, X1A2R6, Canada
Aurora College is in the process of developing our next Strategic Plan and we are seeking input.

Students are invited to attend the upcoming engagement session at the Northern United Place Auditorium on Monday, January 16 to discover, dream, and help design the destiny of the College as we begin the transformation into a polytechnic university.

Come early for free lunch! 12:15-1:15 PM

Discover – Explore the successes of the last strategic plan.

Dream – Envision educational possibilities for the NWT.

Design – Help plan Aurora College’s next steps.

Unable to attend in person? You can still help us take Aurora College to the next level. Follow this link to complete a survey and make your thoughts known!

Spread the word! CLICK HERE to download a printable poster!

Strategic Planning Session - Yellowknife - Stakeholders
2023-01-17 09:00 - 12:00 | Union of Northern Workers, 4910 53 St #400, Yellowknife, NT, X1A 1V2, Canada
Aurora College is in the process of developing our next Strategic Plan and we are seeking input.

Stakeholders are invited to attend the upcoming engagement session Union of Northern Workers building on Tuesday, January 17 to discover, dream, and help design the destiny of the College as we begin the transformation into a polytechnic university.

Discover – Explore the successes of the last strategic plan.

Dream – Envision educational possibilities for the NWT.

Design – Help plan Aurora College’s next steps.

Unable to attend in person? You can still help us take Aurora College to the next level. Follow this link to complete a survey and make your thoughts known!

Strategic Planning Session - Yellowknife - Community
2023-01-17 18:30 - 21:00 | Union of Northern Workers, 4910 53 St #400, Yellowknife, NT, X1A 1V2, Canada
Aurora College is in the process of developing our next Strategic Plan and we are seeking input.

Community members are invited to attend the upcoming engagement session at the Union of Northern Workers building on Tuesday, January 17 to discover, dream, and help design the destiny of the College as we begin the transformation into a polytechnic university.

Discover – Explore the successes of the last strategic plan.

Dream – Envision educational possibilities for the NWT.

Design – Help plan Aurora College’s next steps.

Unable to attend in person? You can still help us take Aurora College to the next level. Follow this link to complete a survey and make your thoughts known!

Spread the word! CLICK HERE to download a printable poster!

Strategic Planning Session - Behchoko
2023-01-18 13:15 - 16:15 | Behchoko Community Learning Centre, Behchoko, NT, X0E 0Y0, Canada
Aurora College is in the process of developing our next Strategic Plan and we are seeking input.

Behchoko stakeholders and community members are invited to attend the upcoming engagement session at the Aurora College Community Learning Centre on Tuesday, January 17 to discover, dream, and help design the destiny of the College as we begin the transformation into a polytechnic university.

Discover – Explore the successes of the last strategic plan.

Dream – Envision educational possibilities for the NWT.

Design – Help plan Aurora College’s next steps.

Unable to attend in person? You can still help us take Aurora College to the next level. Follow this link to complete a survey and make your thoughts known!

Spread the word! CLICK HERE to download a printable poster!

Strategic Planning Session - Dettah
2023-01-20 09:00 - 12:00 | Chief Drygeese Conference Centre, Council Chambers, Dettah, NT, X1A 2P8, Canada
Aurora College is in the process of developing our next Strategic Plan and we are seeking input.

Stakeholders and members of the general public are invited to attend the upcoming engagement session in the Council Chambers of the Chief Drygeese Conference Centre on Tuesday, January 20 to discover, dream, and help design the destiny of the College as we begin the transformation into a polytechnic university.

Discover – Explore the successes of the last strategic plan.

Dream – Envision educational possibilities for the NWT.

Design – Help plan Aurora College’s next steps.

Unable to attend in person? You can still help us take Aurora College to the next level. Follow this link to complete a survey and make your thoughts known!

Strategic Planning Session - Hay River
2023-01-23 09:00 - 12:00 | Wright Centre, 62 Woodland Dr, 1st floor, Hay River, NT, X0E 1G1, Canada

STRATEGIC PLANNING SESSION – KÁTŁ’ODEECHE FIRST NATION
2023-01-23 13:15 - 16:15 | Chief Daniel Sonfrere Learning Centre, Kátł’odeeche First Nation
Aurora College is in the process of developing our next Strategic Plan and we are seeking input.

Stakeholders and members of the general public are invited to attend the upcoming engagement session in the Daniel Sonfrere Adult Learning Centre on Monday, January 23 to discover, dream, and help design the destiny of the College as we begin the transformation into a polytechnic university.

Discover – Explore the successes of the last strategic plan.

Dream – Envision educational possibilities for the NWT.

Design – Help plan Aurora College’s next steps.

Unable to attend in person? You can still help us take Aurora College to the next level. Follow this link to complete a survey and make your thoughts known!

STRATEGIC PLANNING SESSION – FORT SIMPSON
2023-01-25 13:15 - 16:15 | Aurora College Community Learning Centre, Fort Simpson, Fort Simpson, NT, X0E 0N0, Canada
Aurora College is in the process of developing our next Strategic Plan and we are seeking input.

Stakeholders and members of the general public are invited to attend the upcoming engagement session at the Community Learning Centre on Wednesday, January 25 to discover, dream, and help design the destiny of the College as we begin the transformation into a polytechnic university.

Discover – Explore the successes of the last strategic plan.

Dream – Envision educational possibilities for the NWT.

Design – Help plan Aurora College’s next steps.

Unable to attend in person? You can still help us take Aurora College to the next level. Follow this link to complete a survey and make your thoughts known!

PROJECT MANAGEMENT FUNDAMENTALS – FACE TO FACE
2023-01-30 09:00 - 2023-02-01 16:00 | Yellowknife North Slave Campus, 5004 54 St, Yellowknife, NT, X1A2R6, Canada
This workshop will examine project management from conceptualization through to completion. You will learn: setting up an effective plan, applying project planning steps, developing the project plan and implementing it, managing work in progress, monitoring controls, and reporting status.

Date: January 30 – February 1, 2023Time: 9:00 a.m. – 4:00 p.m.Cost: $600.00Instructor: Janet Dean

Strategic Planning Session - Norman Wells
2023-02-07 09:00 - 12:00 | Edward G Hodgson Building Boardroom, Norman Wells, NT, X0E 0V0
Aurora College is in the process of developing our next Strategic Plan and we are seeking input.

Norman Wells stakeholders and members of the general public are invited to attend the upcoming engagement session in the Edward G Hodgson Building Boardroom on Tuesday, February 7 to discover, dream, and help design the destiny of the College as we begin the transformation into a polytechnic university.

Discover – Explore the successes of the last strategic plan.

Dream – Envision educational possibilities for the NWT.

Design – Help plan Aurora College’s next steps.

Unable to attend in person? You can still help us take Aurora College to the next level. Follow this link to complete a survey and make your thoughts known!

Spread the word! CLICK HERE to download a printable poster!

Strategic Planning Session - Tulit’a
2023-02-08 13:00 - 16:00 | Tulit’a Community Learning Centre, PO Box 171, Tulita, NT, X0E 0K0, Canada
Aurora College is in the process of developing our next Strategic Plan and we are seeking input.

Tulit’a stakeholders and members of the general public are invited to attend the upcoming engagement session in the Norman Wells Community Centre on Monday, February 6 to discover, dream, and help design the destiny of the College as we begin the transformation into a polytechnic university.

Discover – Explore the successes of the last strategic plan.

Dream – Envision educational possibilities for the NWT.

Design – Help plan Aurora College’s next steps.

Unable to attend in person? You can still help us take Aurora College to the next level. Follow this link to complete a survey and make your thoughts known!

Spread the word! CLICK HERE to download a printable poster!

Start Your Own Small Business
2023-02-14 13:30 - 2023-04-28 15:30
Tuesdays and Thursdays 1:30 PM – 3:30 PM

NWT Residents! Gain the knowledge you need to explore the idea of starting a small business.

This is a literacy and essential skills course.

Topics Covered in the Course:

An overview of Entrepreneurship How to get a business idea Basic Market Research skills Basic costing and pricing skills How to build a small business plan.

Add-on content:

Introduction to proposal writing Funding supports and funder requirementsWorking in partnershipsStaying focused for success

This program will be a 11 weeks long and available through distance learning

For more information contact: Taig Connell 867 952 2551 tconnell@auroracollege.nt.ca or Tatiana Frederickson 867 978 2224 Tatiana.Frederickson@auroracollege.nt.ca

C.O.R.E De-Escalation
2023-02-16 09:00 - 2023-02-17 16:00 | Yellowknife North Slave Campus, 5004 54 St, Yellowknife, NT, X1A2R6, Canada
Creating Opportunities with Respect & Empathy

Introduction

Introduction SequenceTraditional lecture vs. skill based learningDe-escalation OverviewGoals of the course

Part I: Realizing Expectations

Being a professional brings expectations from:– The organization, the public, the media and the courtsNatural reactions in the face of conflict – Fight, Flight or Freeze– Exceptions are those who benefited from: great parents, great mentors, the Anvil of Experience (making mistakes) or effective training Experience Alone is No Guarantee of Success – Ericsson’s 10,000 hr. principleIntergenerational Communication– For the first time, we are seeing Grandparents working on teams that contain persons their grandchildren’s age. Dr. Mary DonahoeThe Impact of Technology on Interpersonal Communication– Video Technology has created a new reality, the power of social media

Part II: It’s Not Personal!

Rationalizing the Irrational– People under the influence of negative emotions can appear irrational– Their attacks can be very personal and offensivePeople Don’t Mean What They Say …– Words and meanings can be (and usually are), completely different– We need to ignore the words and search for the correct meaningsDon’t Take the Bait – 80% of Complaints Stem from Our ReactionEGO Is the EnemyUltimately, that voice in our head that makes us do and say things that we never planned on doing or saying!Compliance vs. Cooperation – Separating attitude from behaviorThe Unanswered Question – the appropriate response to verbal resistance

Part III: The Learned Response Confidence In Conflict – Confidence comes from skill acquisition and skill development Aristotle – ‘Audiences Are Made, Not Found’ and the 3 Appeals Emotional Intelligence:Knowing who we are and what our role is (moral compass) Recognizing our emotions (and only perform the positive ones) Recognizing the emotions of others (empathy) Using this awareness to start building a relationship THE 93% RULE – It’s not what you say, it’s how you say it!

Breath! – Control your heart rate and prevent your emotions from ‘high jacking’ youC.O.R.E. Philosophy– By recognizing and controlling our negative emotions, we can now perform only positive emotions. This mindset allows us to see opportunity in conflict as we endeavor to maintain the high ground by showing respect and diffusing the other with empathyPROFESSIONAL RESPECT– Performed respect forms the basis of a healthy relationshipPROFESSIONAL EMPATHY– Essential for diffusing a difficult encounter – empathy absorbs tension

Part IV: Communication Essentials

Breath! – Control your heart rate and prevent your emotions from ‘high jacking’ youC.O.R.E. Philosophy– By recognizing and controlling our negative emotions, we can now perform only positive emotions. This mindset allows us to see opportunity in conflict as we endeavor to maintain the high ground by showing respect and diffusing the other with empathyPROFESSIONAL RESPECT– Performed respect forms the basis of a healthy relationshipPROFESSIONAL EMPATHY– Essential for diffusing a difficult encounter – empathy absorbs tension

Part IV: Communication Essentials

Active Listening Revisited – Finding the meanings behind the wordsThe Power of Paraphrasing – the ultimate communication toolDigging Deeper – asking the appropriate questions at the appropriate timeProviding Real Options – The essence of persuasion

Part V: Practical Application

Personal Security Awareness– Imminent Jeopardy– ProxemicsDe-escalation Phrases – demonstrate that you are listening – refocus the contactC.O.R.E. PROCESS– Introduction Sequence– Clarify – ask the $1,000,000 question– Establish Context– tactfully minimize resistance, build upon credibility– Proceed OR Persuade – VerifyConcludeCase Study – application of C.O.R.E. techniques to actual eventsScenario Development – Practical application– Skill building – Introduction Sequence with De-escalation phrases– Skill building – Clarifying Sequence– Skill building – Putting it all together, no resistance– Skill building – Minimal Resistance – persuasion– Skill building – Medium Resistance – persuasion – VerifyThe Ethical Protector Creed and Closing Remarks

Part V: Practical Application

Personal Security Awareness– Imminent Jeopardy– ProxemicsDe-escalation Phrases – demonstrate that you are listening – refocus the contactC.O.R.E. PROCESS– Introduction Sequence– Clarify – ask the $1,000,000 question– Establish Context– tactfully minimize resistance, build upon credibility– Proceed OR Persuade – VerifyConcludeCase Study – application of C.O.R.E. techniques to actual eventsScenario Development – Practical application– Skill building – Introduction Sequence with De-escalation phrases– Skill building – Clarifying Sequence– Skill building – Putting it all together, no resistance– Skill building – Minimal Resistance – persuasion– Skill building – Medium Resistance – persuasion – VerifyThe Ethical Protector Creed and Closing Remarks

Date: February 16 & 17, 2023Time: 9:00 a.m. – 4:00 p.m.Cost: $750.00Instructor: Darcy Pennock

Intro to Excel - Online
2023-02-16 13:00 - 16:00
This series of 3-hour sessions are delivered in a live, online session where students and the instructor can speak and interact with one another. Students will need a computer with internet access and a microphone/speakers for this class. A headset with a microphone is ideal, but not required. As the instructor demonstrates the exercises, students can complete the exercises on their own computer, providing they have a copy of the Excel program installed on their own computer. Otherwise, they are welcome to take the class and observe the instructor.

Intro to Excel

This 3-hour session will introduce you to the capabilities of the MS Excel program. Learn the basics of what you can do with the powerful electronic spreadsheet program including:

Purpose of spreadsheetsMoving around the screenUsing the ‘Ribbon’Entering dataCreating basic formulasSelecting cellsWorking with workbooksViewing & printing

Date: February 16, 2023Time: 1:00 p.m. – 4:00 p.m.Cost: $150.00Instructor: Heather Lyon

Starting a Small Business
2023-02-20 08:30 - 2023-02-21 16:00 | Chief Daniel Sonfrere Learning Centre, Kátł’odeeche First Nation
Thinking of starting your own business? Need basic information and direction?

Help determine whether self-employment is right for you!

Learn the steps required to turn your idea into reality

Get details you need about starting a business in your community

No cost to register

Application Deadline: Friday February 10, 2023

For More information:

Janice Walker

Continuing Education, Thebacha Campus

jwalker@auroracollege.nt.ca

867-874-6455
