Aurora College

Northern Leadership Development Program (NLDP) – Level 1 – Open Series
2025-09-16 09:00 - 17:00 (America/Inuvik)
Are you an employer interested in supporting emerging leaders on your team? Are there talented Northerners in your organization who have the potential to take on management, supervisory or leadership positions? Are there individuals on your team new to supervisory or managerial roles? Are you looking for a cost-effective way to provide these individuals with the skills and knowledge to advance within your organization? If so, Aurora College has the program for you.

Aurora College is pleased to offer the Northern Leadership Development Program (NLDP). Over the past 14 years, the NLDP has provided leadership education to more than 150 leaders across the Northwest Territories.

NLDP consists of nine modules. Each module is 21 hours in length. The modules will be offered as a combination of in-person and online settings.

Pre-Entry Workshop (ONLINE) September 16, 2025

Personal Development (in person) September 22, 23, 24, & 25, 2025

Communication Skills/ Coach Mentoring (in person) October 20, 21, 22 & 23, 2025

Effective Personal Leadership (ONLINE) November 24, 25, 26 & 27, 2025

Effective Team Leadership (in person) January 12, 13, 14 & 15, 2026

Conflict Management (in person) February 9, 10, 11 & 12, 2026

Leading While Managing (ONLINE) March 9, 10, 11 & 12, 2026

Problem Solving and Decision Making (in person) April 13, 14, 15 & 16, 2026

Diversity-Conscious Leadership (ONLINE) May 4, 5, 6 & 7, 2026

Leadership in Action / Coach Mentoring (in person) June 15, 16, 17 & 18, 2026

NLDP is more than just a conventional leadership program; it is designed to fundamentally change how participants view leadership, themselves, and their communities. The program fosters deep self-awareness, challenges existing beliefs, and encourages participants to develop a vision that aligns with the unique cultural, social, and economic contexts of the North. By emphasizing transformation, the NLDP aims to create leaders who can drive sustainable change in their communities.

For more information, please contact:

Karen Horn, Coordinator, Continuing Education ProgramsAurora College, Yellowknife/North Slave Campus867-920-8802khorn@auroracollege.ca

Wanda Roberts, BN, RN, M. Ed, Instructor, Northern Leadership Development ProgramAurora College, Yellowknife/North Slave Campus867-767-8205wroberts@auroracollege.ca

Course Withdrawal 1/3 of Course
2025-09-29 08:00 - 17:00
50% refund to student & no academic penalty

National Day for Truth and Reconciliation
2025-09-30 08:00 - 17:00

C.O.R.E De-Escalation - Multi-Day / Online
2025-10-09 09:00 - 2025-10-10 16:00
C.O.R.E De-EscalationCreating Opportunities with Respect & Empathy

Introduction

Introduction Sequence

Traditional lecture vs. skill based learning

De-escalation Overview

Goals of the course

Part I: Realizing Expectations

Being a professional brings expectations from:

The organization, the public, the media and the courts

Natural reactions in the face of conflict – Fight, Flight or Freeze

Exceptions are those who benefited from: great parents, great mentors, the Anvil of Experience (making mistakes) or effective training Experience Alone is No Guarantee of Success – Ericsson’s 10,000 hr. principle

Intergenerational Communication

For the first time, we are seeing Grandparents working on teams that contain persons their grandchildren’s age. Dr. Mary Donahoe

The Impact of Technology on Interpersonal Communication

Video Technology has created a new reality, the power of social media

Part II: It’s Not Personal!

Rationalizing the Irrational

People under the influence of negative emotions can appear irrational

Their attacks can be very personal and offensive

People Don’t Mean What They Say …

Words and meanings can be (and usually are), completely different

We need to ignore the words and search for the correct meanings

Don’t Take the Bait – 80% of Complaints Stem from Our Reaction

EGO Is the Enemy

Ultimately, that voice in our head that makes us do and say things that we never planned on doing or saying!

Compliance vs. Cooperation – Separating attitude from behavior

The Unanswered Question – the appropriate response to verbal resistance

Part III: The Learned Response Confidence In Conflict – Confidence comes from skill acquisition and skill development Aristotle – ‘Audiences Are Made, Not Found’ and the 3 Appeals Emotional Intelligence:Knowing who we are and what our role is (moral compass) Recognizing our emotions (and only perform the positive ones) Recognizing the emotions of others (empathy) Using this awareness to start building a relationship THE 93% RULE – It’s not what you say, it’s how you say it!

Breath! – Control your heart rate and prevent your emotions from ‘high jacking’ you

C.O.R.E. Philosophy

By recognizing and controlling our negative emotions, we can now perform only positive emotions. This mindset allows us to see opportunity in conflict as we endeavor to maintain the high ground by showing respect and diffusing the other with empathy

PROFESSIONAL RESPECT

Performed respect forms the basis of a healthy relationship

PROFESSIONAL EMPATHY

Essential for diffusing a difficult encounter – empathy absorbs tension

Part IV: Communication Essentials

Active Listening Revisited – Finding the meanings behind the words

The Power of Paraphrasing – the ultimate communication tool

Digging Deeper – asking the appropriate questions at the appropriate time

Providing Real Options – The essence of persuasion

Part V: Practical Application

Personal Security Awareness

Imminent Jeopardy

Proxemics

De-escalation Phrases – demonstrate that you are listening – refocus the contact

C.O.R.E. PROCESS

Introduction Sequence

Clarify – ask the $1,000,000 question

Establish Context– tactfully minimize resistance, build upon credibility

Proceed OR Persuade – Verify

Conclude

Case Study – application of C.O.R.E. techniques to actual events

Scenario Development – Practical application

Skill building – Introduction Sequence with De-escalation phrases

Skill building – Clarifying Sequence

Skill building – Putting it all together, no resistance

Skill building – Minimal Resistance – persuasion

Skill building – Medium Resistance – persuasion – Verify

The Ethical Protector Creed and Closing Remarks

Date:October 9 & 10, 2025

Time:9:00 a.m. – 4:00 p.m.

Cost:$550.00

Instructor:Darcy Pennock

Location:Online via Zoom

Thanksgiving
2025-10-13 08:00 - 17:00

Northern Leadership Development Program (NLDP) – Level 2, Leadership in Action – Open Series
2025-10-14 09:00 - 17:00
The Northern Leadership Development Program (NLDP) Level 2 delivery will focus on applied leadership principles and skills for NLDP graduates, or current northern leaders who have other leadership training and/or experience. Level 2 mirrors the delivery of Level 1 Modules 1 – 9, going further in-depth with specific focus on leadership in action.

NLDP Level 2 is a comprehensive program designed to provide leaders with advanced knowledge, skills, and tools to lead their teams and organizations effectively. This program is best suited for experienced leaders who are looking to develop and enhance their leadership abilities to take on increasingly challenges that are more significant.

NLDP Level 2 incorporates a combination of classroom learning, individual coaching, group workshops, and experiential learning activities. The focus is on developing skills in areas such as strategic thinking, decision-making, communication, conflict resolution, change management, and team building. Emphasis will be placed on application of learning between modules, with time to review concepts and develop applied learning plans during module delivery.

NLDP Lever 2 consists of nine modules. Each module, except for Modules 1 and 9, is 15 hours in length. The modules will be offered as a combination of in-person and online settings.

Pre-entry Workshop (online) October 14, 2025

Module 1 – Personal Development (in person) November 12 – 14, 2025

Module 2 – Communication Skills/ Coach Mentoring (in person) December 16 & 17, 2025

Module 3 – Effective Personal Leadership (online) January 20 & 21, 2026

Module 4 – Effective Team Leadership (online) February 17 & 18, 2026

Module 5 – Conflict Management (in person) March 3 & 4, 2026

Module 6 – Leading While Managing (online) March 31 & April 1, 2026

Module 7 – Problem Solving and Decision Making (online) April 21 & 22, 2026

Module 8 – Diversity-Conscious Leadership (online) May 12 & 13, 2026

Module 9 – Leadership in Action / Coach Mentoring (in person) June 9, 10 & 11, 2026

NLDP is more than just a conventional leadership program; it is designed to fundamentally change how participants view leadership, themselves, and their communities. The program fosters deep self-awareness, challenges existing beliefs, and encourages participants to develop a vision that aligns with the unique cultural, social, and economic contexts of the North. By emphasizing transformation, the NLDP aims to create leaders who can drive sustainable change in their communities.

For more information, please contact:

Karen Horn, Coordinator, Continuing Education ProgramsAurora College, Yellowknife/North Slave Campus867-920-8802khorn@auroracollege.ca

Wanda Roberts, BN, RN, M. Ed, Instructor, Northern Leadership Development ProgramAurora College, Yellowknife/North Slave Campus867-767-8205wroberts@auroracollege.ca

PROJECT MANAGEMENT FUNDAMENTALS – MGMT 0700
2025-10-15 09:00 - 2025-10-17 16:00
This workshop will examine project management from conceptualization through to completion. You will learn: setting up an effective plan, applying project-planning steps, developing the project plan and implementing it, managing work in progress, monitoring controls, and reporting status.

First Aid/CPR Workshop
2025-10-16 09:00 - 2025-10-17 16:00
Learn how to save lives by enrolling in our comprehensive two-day course focused on first aid, cardiopulmonary resuscitation (CPR) and AED for adults, children, and infants. This course is perfect for professionals or anyone who wants to improve their knowledge for personal reasons.

Date: October 16 & 17, 2025Time: 9:00 a.m. – 4:00 p.m.Cost: $350.00Instructor: Blyth and BatheLocation: Thebacha Campus, Fort Smith

Course Withdrawal 50% of Course
2025-10-17 08:00 - 17:00
No refund, no academic penalty

Minute Taking (MGMT 0010) - Online
2025-10-22 09:00 - 16:00
This workshop is for people who are responsible for taking minutes in meetings. You will learn how to co-ordinate meetings, take minutes in formal and informal meetings, edit the minutes without altering content, and how to present, distribute and maintain the minutes most effectively. Topics include agenda preparation, minute taking styles & formats for different types of meetings, some basics on Rules of Order and motions, what to keep in, what to leave out, and more.

Your Role

Meeting Preparation

Working with the Chair

Recording

Distribution

Meeting Preparation

Agenda Preparation

Notifying & Confirming Attendance

Preparing the Room

Working with the Chair

Improved Communication

Understanding Objectives

Follow-up and Approval

Recording

Minute Formats (narrative, action, resolution)

Level of formality

Enhancing your listening skills

Rules of Order

What to keep, what to leave out

Using a template

Staying “on track”

Identifying decisions and action plans

Editing and Proofreading

Approvals and Sign-offs

Distribution

Who gets a copy?

Storing the original

Preparing for next meeting

Date Wednesday, October 22, 2025

Time9 a.m. to 4 p.m.

LocationOnline

InstructorHeather Lyon

Intro to Excel CMPT 0012 - Online
2025-11-03 13:00 - 16:00
This three-hour session will introduce you to the capabilities of the MS Excel program. Learn the basics of what you can do with the powerful electronic spreadsheet program including:

Purpose of spreadsheets

Moving around the screen

Using the ‘Ribbon’

Entering data

Creating basic formulas

Selecting cells

Working with workbooks

Viewing & printing

Date:November 3, 2025

Time:1 p.m. – 4 p.m.

InstructorHeather Lyon

Speak Up, Speak Out - Online
2025-11-06 09:00 - 16:00
Surveys indicate that many people list public speaking as their greatest fear – while fear of death is listed farther down the list! If you are someone who would rather die than speak up in public, this one-day course is for you. In addition to learning what it takes to be effective in any public speaking situation – whether making a formal presentation or just offering an opinion in a meeting, you will gain valuable experience in facing your fear and moving through it.

Date:November 6, 2025

Time:9 a.m. – 4 p.m.

Cost:$350.00

Instructor:Heather Lyon

Fall Break
2025-11-10 08:00 - 2025-11-14 17:00

Formulas & Functions CMPT 0013 - Online
2025-11-10 13:00 - 16:00
In this three-hour session, learn how to set up formulas and functions to get the Excel program to do the math for you. Topics include:

Creating and editing formulas

Mathematical operators

Common functions

Conditional functions

Absolute & relative cell references

Protecting your workbook

Date:November 10, 2025

Time:1 p.m. – 4 p.m.

Cost:$175.00

Instructor:Heather Lyon

Remembrance Day
2025-11-11 08:00 - 17:00

Registration
2025-11-17 08:00 - 17:00

MANAGING CULTURAL DIVERSITY IN PROJECTS – MGMT 0701
2025-11-17 09:00 - 16:00
Improve the way your project team accomplishes tasks, and enhance their interpersonal and problem-solving skills. Identify operating stereotypes and other obstacles to communication. Learn different cultures’ approaches to work, relationships, time, and exchange of information and how this affects attitudes and performance on the job.

Topics include:

creating and maintaining an environment that enables all participants to naturally reach their fullpotential in pursuit of organizational objectives.

clarifying roles and communication procedures for tolerance and flexibility

building on shared values, goals and similarities.

developing shared visions and agreeing on processes to accomplish it in an atmosphere of respect andtrust.

Formatting the Worksheet CMPT 0014 - Online
2025-11-17 13:00 - 16:00
Make your Excel workbooks look professional and readable by learning how to properly format all the aspects of your spreadsheet. In this three-hour session, you will learn how to work with:

Formatting dates & numbers

Cell alignment

Fonts & sizes

Borders

Colours and patterns

Format painter

Themes & Styles

Conditional formatting

Date:November 17, 2025

Time:1 p.m. – 4 p.m.

Cost:$175.00

Instructor:Heather Lyon

STAKEHOLDER MANAGEMENT AND PROJECT COMMUNICATION – MGMT 0702
2025-11-18 09:00 - 16:00
Stakeholder Management is one of the most critical factors of project success. This course provides the project manager with an understanding of stakeholder management processes using proven tools and techniques for managing the stakeholders during the various phases of a project.

In this course, you will learn to:

Learn the obstacles to project communication

Identify and Assess project stakeholders using proven tools and techniques;

Develop communications strategies for achieving buy-in and cooperation from stakeholders

Explore different types of communication methods

Prepare a communications plan and put it into action

ALIGNING AND DEVELOPING YOUR PROJECT TEAM – MGMT 0703
2025-11-19 09:00 - 16:00
In this course, you will learn to:

Build high-performance project teams through effective leadership and team communication

Use power, politics and influence to motivate your team

Resolve conflicts using proven techniques

Implement effective and creative problem-solving and brainstorming processes

Select the right team members and balance resources between projects

Learn proven negotiation techniques

Explore the stages of team development

Work effectively with people with different personalities

MANAGING MULTIPLE PROJECTS – MGMT 0704
2025-11-20 09:00 - 16:00
Balance the conflicting resource and priority demands of multiple cross-functional projects, while maintaining the strategic values of your organization

In this course, you will learn to:

Manage resources through project prioritization

Evaluate and select projects based on strategic importance to the organization

Learn to apply a filter mechanism to assess all projects prior to making a “go-no go” decision

Define success criteria for each project

Charts & Tables CMPT 0015 - Online
2025-11-24 13:00 - 16:00
In the Excel program, you can convert your data from a spreadsheet into a table and/or chart. Learn how you can turn dry financial and statistical information into a vibrant visual display that will have a powerful impact on your audience!

Charts vs. Tables

Creating a chart

Changing chart types

Changing chart layout and location

Using sparklines

Creating a table

Creating a Pivot Table

Date:November 24, 2025

Time:1 p.m. – 4 p.m.

Cost:$175.00

Instructor:Heather Lyon

Last Day to Accept Applications
2025-11-28 08:00 - 17:00

Robert’s Rules of Order - Online
2025-11-28 08:00 - 17:00
Have you ever played a team sport where only a few of the players knew the rules? The same types of challenges can occur in your meetings if your group does not understand how to properly “play the game”. In this one-day online session, you will learn the basics of Robert’s Rules of Order, the foremost manual on parliamentary procedures that is used by most organizations with boards of directors. By following these rules and other tips included in this session, you can ensure your meetings will be fair, efficient, democratic and orderly.

What are Roberts Rules of Order?o History of the booko What are the principles behind these rules?

Motionso What is a motion?o Types of motions and their purposeso Presenting a motiono Seconding a motiono Debating a motiono Amending a motiono Withdrawing a motiono Voting on a motion

Requesting Points of Somethingo What is a ‘Point’?o Types of points and their purposes

Tips for chairpersons of a meetingo Know and teach your group the rules of ordero Set meeting times and dates that worko Notify and confirm attendanceo Prepare and distribute an agenda in advanceo Request reports in advanceo Start & finish on timeo Stick to the agendao Assign time limits for reports/debateso Ensure action items are clear and assignedo Do an Action Item Review each meetingo Dealing with “hot topics”o Make every decision unanimous

Date: April 23, 2026Time: 9:00 – 4:00 p.m.Cost: $350.00Instructor: Heather Lyon

Excel Extras - Online
2025-12-01 13:00 - 16:00
You know the basics of the Excel program. Now learn about what else you can do to make working with this program even easier and more effective in this 3-hour session. Topics include:

Working with graphics

Inserting a screenshot

Sorting & Filtering

Using hyperlinks

Using comments

Drop-down lists

Grouping & Subtotals

Quick Analysis

Date: December 1, 2025Time: 1:00 p.m. – 4:00 p.m.Cost: $175.00Instructor: Heather Lyon

Minute Taking - Online
2025-12-04 09:00 - 16:00
This workshop is for people who are responsible for taking minutes in meetings. You will learn how to co-ordinate meetings, take minutes in formal and informal meetings, edit the minutes without altering content, and how to present, distribute and maintain the minutes most effectively. Topics include agenda preparation, minute taking styles & formats for different types of meetings, some basics on Rules of Order and motions, what to keep in, what to leave out, and more.

A. Your Role

Meeting Preparation

Working with the Chair

Recording

Distribution

B. Meeting Preparation

Agenda Preparation

Notifying & Confirming Attendance

Preparing the Room

C. Working with the Chair

Improved Communication

Understanding Objectives

Follow-up and Approval

D. Recording

Minute Formats (narrative, action, resolution)

Level of formality

Enhancing your listening skills

Rules of Order

What to keep, what to leave out

Using a template

Staying “on track”

Identifying decisions and action plans

Editing and Proofreading

Approvals and Sign-offs

E. Distribution

Who gets a copy?

Storing the original

Preparing for next meeting

Date: December 4, 2025Time: 9:00 a.m. to 4:00 p.m.Location: OnlineTuition: $350.00Instructor: Heather Lyon

PROJECT MONITORING AND CONTROL – MGMT 0705
2025-12-08 09:00 - 16:00
In this course, you will learn to:

Establish a baseline from which to measure results

Develop contingencies for “unknowns” which may affect your project

Control the project scope and take measures to avoid “scope creep”

Implement a simple change management process

Apply techniques for shortening project duration

Track cost, schedule and quality data

Report project progress and status

Apply strategies for getting back on track when a project goes “off the rails”

BOOKKEEPER & FINANCIAL OFFICER TRAINING PART ONE – INTRO TO ACCOUNTING (ACCT 0011) - Online / Multi-Day
2025-12-08 09:00 - 2025-12-10 16:00
This three-day course looks at the theory and the steps involved in preparing books for a business or organization in the NWT. Using an accounting simulation consisting of actual source documents from a fictitious business, students will enter one month of financial transactions for a small company using the five-journal system. This course will show students who use a computerized software program what is actually happening behind the entry screens on their computer and will give them a better overall understanding of the accounting process.

Please note: This class includes intensive, hands-on work that will require your full attention. It is strongly suggested that if you are participating in these online sessions, you take the class in an environment where you can focus solely on the class. You will need a calculator or adding machine for this session.

Course objectivesAfter completing this course, you will be able to:

Better understand the accounting process used in the 5 Journal manual accounting system

Be familiar with the steps involved in the annual accounting cycle

Understand the five account categories used in accounting

Understand Debits & Credits

DatesDecember 8 – 10, 2025

Time9 a.m. – 4 p.m.

LocationOnline

InstructorHeather Lyon

MANAGING AND ADMINISTERING CONTRACTS, JOINTS VENTURES AND PARTNERSHIPS – MGMT 0706
2025-12-09 09:00 - 16:00
Running a successful project is more than just aligning your project team to project goals. It also requires a clear and conscious focus on aligning corollary team participants, contractors and subcontractors through contract management and administration. In this course, you will learn:

Drafting RFP’s and bid documents

Analyzing and evaluating responses

Fundamentals of contracting

Identifying key deliverables and objectives

Establishing quality and delivery criteria

Monitoring budgets and delivery

Managing without micromanaging or “giving away the store”

Closing out agreements

Dismissing contracts

QUALITY METRICS FOR PROJECTS – MGMT 0708
2025-12-10 09:00 - 16:00
Meeting cost and time constraints within a project often compromises quality. This course explores how to maintain your quality standards through a balanced approach to quality time and cost. The focus is on developing and applying a quality framework that works for your own projects.

In this course, you will learn:

Defining quality

The quality approach

Prioritizing key quality metrics

The quality management plan – establishing metrics

Applying practical tools and techniques

Applying industry-standard techniques

Applying quality control tools and techniques

Compiling and documenting lessons learned

Sharing best practices
